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It's detected but not accessible, so this time you must perform data recovery on the hard drive without delay. Sometimes, even the hard drive shows up in Disk Management, it's with strange characters like Unallocated, RAW, disk unknown not initialized, etc. And it’s worth mentioning again that if you have to reformat the drive, remember to recover files from your My Passport for Mac. ![]() Go to Windows Disk Management (This PC > Manage > Disk Management), check if the Seagate external hard drive shows as a normal hard disk there. After the process completes, restart your computer and the driver should be automatically installed and loaded on your computer. Click "automatically search for driver software online." Right-click and choose update driver software. Then you'll see a yellow exclamation mark. How to reformat my passport if cannot find drive serial#In Device Manager, next to Universal Serial Bus controller, click "+ (plus)". In Run (Windows + R), type devmgmt.msc and hit Enter. Physical Description As shown in figure 2, the My Passport Ultra drive has: A USB 3. If you want to use the drive with a Mac computer, see Reformatting the Drive and Troubleshooting. good luck As for the first poster, it was a virus. Disk Drive Format Your My Passport Ultra drive is formatted as a single NTFS partition for compatibility with all updated Windows operating systems. right click on your external hard drive and go to format then under file system scroll down to fat32 and put it the name of your hard drive and hit start. And if not, you should first update the disk driver to make the Seagate external hard drive recognized by Windows and show up in disk management. Plug it into your computer, then go to my computer. The first thing you need to do is to check if it is showing up in disk management. How to reformat my passport if cannot find drive how to#Next, we will show you how to fix the issue without losing data. In fact, few people have encountered such a problem. As a result, the disk and the folders & files on it then become inaccessible. Sometimes, when you plug in your Seagate external hard drive to the PC, it cannot be recognized. What should I do? In Device Manager, it gets detected and in disk management, it shows up as unallocated. Is there any way to fix the issue? If I initialize it, will I lose all the data on the drive? " "My 320 GB Seagate external hard drive is detected but not showing up in My Computer. ![]() How to fix Seagate external hard drive not showing up in Windows 10/11
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